Replacement Parts

Replacement (Spare) Parts Orders

Looking for a replacement part for an existing system or need a part on hand to keep you up and running? You can contact us easily using the form below and providing us with as much information as possible (about your equipment–serial number, model number, build date, etc.). This will help expedite your order, and help us to make sure we’re sending you the correct replacement part for your custom equipment.

If you are not sure what part number you need, you can review the standard equipment manuals on our documentation section (spare parts lists are located at the end of each manual). And if you’re really not sure what you need, take a picture of the item and email it to and our team will help you determine your needs.

Need a part right away?

Contact Wendy Watts, our Spare Parts Coordinator, at (434) 929-4746, ext. 2225. Our Office Hours are Monday through Friday, 8:00am through 4:30pm (EST).

A close up of Wendy Watts.
A technician replacing parts in a machine.
We graciously accept Visa, American Express, and MasterCard for payment.
A collection of credit cards that Shibuya accept.