Automated Systems Spare Parts & Service
Our greatest concern is your long-term satisfaction. With continuous training, a dedicated spare-parts department, preventative maintenance programs, emergency on-site service and extensive support, we stand behind our products long after they are delivered.
For spare parts requests, information or questions, please Email us at spares@ShibuyaHoppmann.com.
When ordering or contacting us for replacement parts, please gather as much information about your equipment (serial number, model number, build date, etc.). This will help expedite your order, and help us to make sure we're sending you the correct replacement part for your custom equipment.
For equipment installation and operation manuals, please use the links at the bottom of this page to download the specific standard equipment manual you need. For a Systems Manual specific to your engineered system, please Email us at publications@ShibuyaHoppmann.com.
Service and Spare Parts personnel are generally readily available between the hours of 7:30 am and 4:00 pm (EST), Monday through Friday.
You may also contact us at: 800.368.3582, or use the following contact information:
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Spares
To order spare parts (feeder, prefeeder, assembly systems, placement equipment, labelers, etc.) contact:
Ernst Biendl
540.829.7239
>> Contact
Teresa Sparks
540.829.5637
>> Contact |
Service
For Service on your Feeder, Prefeeder, or Assembly Systems, contact:
Ernst Biendl or Teresa Sparks
540.829.2564
>> Contact
For Service on your Labeler or Labeling System, contact:
Chad Roberts or Mike Murphy
434.929.4746
>> Contact |
For additional information on our products, equipment, programs, etc., please see the corresponding contact personnel below:
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To request Technical Publications/Documentation or
Systems Operations Manuals, contact:
Tracy Deegan
540.829.5625
>> Contact
For information on our OEM/Distributor Program, contact:
Chad Roberts
434.929.4746, Ext. 225
>> Contact |
For information on our Training Programs
(PMMI Certified Trainers), contact:
David Martin
540.829.5632
>> Contact
For Shibuya Products Sales/Service, contact:
Yoshi Izumi
540.829.5636
>> Contact |
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Equipment Installation and Operation Manuals
Prefeeder Documentation (Installation & Maintenance Manuals):
 EP-04/06 Elevating Prefeeder Manual (PDF - 2,888KB)
EP-08/15/25 Elevating Prefeeder Manual (PDF - 2,888KB)
EP-35/50 Elevating Prefeeder Manual (PDF - 2,888KB)
LB-01 Live Bottom Prefeeder Manual (PDF - 781KB)
LB-03/06 Prefeeder Manual (PDF - 868KB)
WB-06 Prefeeder Manual (PDF - 303KB)
Centrifugal Feeder Documentation (Installation & Maintenance Manuals):
Capstar Manual (PDF - 533KB)
FR-20/30 Manual (PDF - 768KB)
FT-20 Manual (PDF - 1,358KB)
FT-30-RD Manual (PDF - 1,610KB)
FT-40/50-RD Manual (PDF - 1,908KB)
FS-30 Manual (PDF - 940KB)
FS-40/50 Manual (PDF - 1,070KB)
Specialty Feeder Documentation (Installation & Maintenance Manuals):
L200A Labeler Manual (PDF - 1,541KB)
L250A Labeler Manual (PDF - 1,176KB)
Labeler Standard Documentation (Installation & Maintenance Manuals):
L200A Labeler Manual (PDF - 1,637KB)
L250A Labeler Manual (PDF - 1,637KB)
L500A V1 Labeler Manual (PDF - 7,298KB)
L500A V2 Labeler Manual (PDF - 5,393KB)
L2500PA Labeler Manual (PDF - 2,775KB)
L5000PA Labeler Manual (PDF - 3,417KB)
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